Privacy Policy

Last updated: 10/13/2025

Introduction

SHW - Shure Hospitality Wholesale ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter
  • Create an account on our customer portal
  • Communicate with us via phone or email
  • Place orders for products or services

This information may include:

  • Name and business name
  • Email address
  • Phone number
  • Business address
  • Business type and industry
  • Product preferences and order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Click data and navigation patterns

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer service
  • Send you product information, quotes, and promotional materials
  • Improve our website, products, and services
  • Analyze website usage and trends
  • Prevent fraud and maintain security
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., email service providers, payment processors, shipping companies)
  • Business Partners: Manufacturers and suppliers when necessary to fulfill your orders
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings

To exercise these rights, please contact us at info@shurehw.com or call (310) 971-9571.

Newsletter Subscription

When you subscribe to our newsletter, we will use your email address to send you updates about products, promotions, and industry insights. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • SHW - Shure Hospitality Wholesale
  • 1972 E 20th St, Los Angeles, CA 90058
  • Phone: (310) 971-9571
  • Email: info@shurehw.com